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betanexxt®
betanexxt®
is comvenient’s
multipurpose
customer
care,
billing,
configuration and
monitoring system.
It
combines access-from-everywhere web based applications which were served on a
caching, reliable, clusterable, extendable high-end application server.
It contains an extremely fine adjustable rights management, which is
nevertheless easy to maintain. Multiple plug-ins can extend the system features
without interfering with other components.
comvenient uses a license based
activation model for enabling additional components.
Administration, monitoring and the even call center worker can access the
betanexxt®
with low profile computers. It uses simple java-script enriched web services on
the client side. On the server side it uses state-of-the-art java enterprise
applications to communicate with conditional access systems, databases and all
the other services.
A
wide range of external interfaces ensure interoperation to the currently
superseding system or during the transitional period.
The full featured customer care and billing system will handle the whole
contract life cycle, bill letters, cash payments and dunning letters. Even
prospective customers can be assigned and managed.
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